KVRR-TV FOX affiliate; Fargo ND is seeking a Local Sales Manager. This individual will possess a positive attitude, show strong leadership skills, and be a positive role model to work alongside and effectively coach, lead, and motivate the local sales team. This individual will report to the Director of Sales, and collaborate with their sales team and the KVRR management team to move the station forward with positive change while achieving and exceeding sales goals.
Desired qualities include: leadership, strong communication and negotiating skills with local clients and agencies; recruit, hire, and train AE's to achieve revenue goals; effective inventory management and pricing strategy; substantial digital knowledge. Candidates ideally will have a proven history of growing revenue for both television and digital, track record of building, developing, and training strong sales teams. Bachelor's degree with sales management experience or established media sales experience.
EOE KVRR, Red River Broadcast Co., LLC
Aug 05, 2019
Full time
KVRR-TV FOX affiliate; Fargo ND is seeking a Local Sales Manager. This individual will possess a positive attitude, show strong leadership skills, and be a positive role model to work alongside and effectively coach, lead, and motivate the local sales team. This individual will report to the Director of Sales, and collaborate with their sales team and the KVRR management team to move the station forward with positive change while achieving and exceeding sales goals.
Desired qualities include: leadership, strong communication and negotiating skills with local clients and agencies; recruit, hire, and train AE's to achieve revenue goals; effective inventory management and pricing strategy; substantial digital knowledge. Candidates ideally will have a proven history of growing revenue for both television and digital, track record of building, developing, and training strong sales teams. Bachelor's degree with sales management experience or established media sales experience.
EOE KVRR, Red River Broadcast Co., LLC
Position Overview
The Director, Event Technology (OEM/SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members and report to an Area Director, Venues or RVP, Venues.
Key Job Responsibilities
Financial Management and Reporting
Drive Resultsby managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.
Achieve PSAV’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
Manage location P & L and develop action plans to address deficiencies/grow the business.
Confirms venue partners process all payments to PSAV in a timely basis.
See the Big Pictureby completing the sales forecast at home location, ensuring they are accurate and submitted timely.
Participate in business review presentations as needed, in collaboration with regional management.
Operations Management
Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes.
Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.
Anticipate equipment challenges and changes in a timely and professional manner.
Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
See the Big Pictureby efficiently sharing labor and equipment within the local market.
Attend all operational venue meetings such as daily stand up meetings with venue operations staff.
Sales Management
Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
Prepare and deliver compelling presentations that convey the value of PSAV and effectively solve customer challenges.
Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.psav.com, venue booking system, or other sources as assigned.
Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
Do the Right Thingby ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
Deliver World-Class Serviceby cultivating and maintaining relationships with customers, small venue personnel and various PSAV supporting functions and departments.
Position will have oversight to personnel to assist with event execution.
Exceed the expectations and needs of internal and external customers.
Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly.
Monitor small venues and check in on customers throughout the day.
Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards.
Technical Ability
Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner.
Effectively utilizes applicable company computer systems.
Act as the solo on-site technician for events, if necessary.
People Development ( where applicable )
Value Peopleby promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
Manages the human resources activities including selection, performance management, and learning
Provide focused and continued coaching to develop the skills of team members.
Train employees on PSAV standards for service and equipment, and ensures they are properly trained on company computer systems.
Recommend team members for training opportunities, as needed.
Job Qualifications
High School Diploma is required. Bachelor’s degree is preferred.
3+ years of audio visual experience
1+ years of supervisory experience
2+ years of customer service or hospitality experience is preferred.
Sales experience is a plus
Working knowledge of audio visual equipment in a live show environment
Must be able to successfully complete Level 3 Skills training
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus.
A valid driver’s license is required for team members who may operate Company vehicles.
Competencies
Hospitality
Financial Acumen
Responsiveness
Safety Conscious
Ownership
Communicates Effectively
Professionalism
Ensures Accountability
Tech Savvy
Instill Trust
Work Environment
Hotel
Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual venue or a representation of venues in that city or area.
Aug 20, 2019
Full time
Position Overview
The Director, Event Technology (OEM/SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members and report to an Area Director, Venues or RVP, Venues.
Key Job Responsibilities
Financial Management and Reporting
Drive Resultsby managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.
Achieve PSAV’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
Manage location P & L and develop action plans to address deficiencies/grow the business.
Confirms venue partners process all payments to PSAV in a timely basis.
See the Big Pictureby completing the sales forecast at home location, ensuring they are accurate and submitted timely.
Participate in business review presentations as needed, in collaboration with regional management.
Operations Management
Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes.
Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.
Anticipate equipment challenges and changes in a timely and professional manner.
Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
See the Big Pictureby efficiently sharing labor and equipment within the local market.
Attend all operational venue meetings such as daily stand up meetings with venue operations staff.
Sales Management
Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
Prepare and deliver compelling presentations that convey the value of PSAV and effectively solve customer challenges.
Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.psav.com, venue booking system, or other sources as assigned.
Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
Do the Right Thingby ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
Deliver World-Class Serviceby cultivating and maintaining relationships with customers, small venue personnel and various PSAV supporting functions and departments.
Position will have oversight to personnel to assist with event execution.
Exceed the expectations and needs of internal and external customers.
Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly.
Monitor small venues and check in on customers throughout the day.
Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards.
Technical Ability
Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner.
Effectively utilizes applicable company computer systems.
Act as the solo on-site technician for events, if necessary.
People Development ( where applicable )
Value Peopleby promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
Manages the human resources activities including selection, performance management, and learning
Provide focused and continued coaching to develop the skills of team members.
Train employees on PSAV standards for service and equipment, and ensures they are properly trained on company computer systems.
Recommend team members for training opportunities, as needed.
Job Qualifications
High School Diploma is required. Bachelor’s degree is preferred.
3+ years of audio visual experience
1+ years of supervisory experience
2+ years of customer service or hospitality experience is preferred.
Sales experience is a plus
Working knowledge of audio visual equipment in a live show environment
Must be able to successfully complete Level 3 Skills training
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus.
A valid driver’s license is required for team members who may operate Company vehicles.
Competencies
Hospitality
Financial Acumen
Responsiveness
Safety Conscious
Ownership
Communicates Effectively
Professionalism
Ensures Accountability
Tech Savvy
Instill Trust
Work Environment
Hotel
Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual venue or a representation of venues in that city or area.
Education
Bachelor's Degree
High School Diploma or GED
Skills
Interviewing
Computer Literacy
Organizational Skills
Cash Handling
Windows
Benefits
Flexible Schedule
Job Summary: Unity in Diversity Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments. Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on! The Role: The Production Manager is responsible for ensuring the success of show and event productions by managing the technical and personnel aspects of the Production department through detailed preparation. What You Need: Required:
State or County Licensee or Certification Requirement/ Responsible Alcohol Awareness Training Certification or Equivalent
Flexible Schedule (days/nights, late hours, weekends, and holidays)
Minimum 3 years prior management experience in an entertainment venue.
3 years minimum Tour and Stage Production experience.
Experience in stage lighting, pro audio systems and basic video systems.
Ability to handle multiple projects simultaneously.
Ability to make clear concise decisions; sometimes with limited information.
Computer literate in Windows applications.
Must possess superior interpersonal communication and organizational skills.
High School Diploma
Tolerance of all cultures, music and art forms
Preferred:
Some College or College Degree in related field
Point of Sales knowledge
Behavioral Based Interviewing Skills
Interest in Night Life
Cash handling experience
Experience recognizing valid ID's
Experience in a live music environment
Physical Demands/Working Environment:
Working environment is fast-paced and often loud and stressful
Position requires extended periods of prolonged standing, lifting, bending, reaching, and working on your feet
Must be able to lift or move up to 75 lbs. using proper lifting techniques
Tolerance of loud noise level in working environment
Able to wear a radio earpiece during the scheduled shift
What You’ll Do:
Ensure positive and creative environment for management team
Assist in Conducting staff evaluations (training, 90 day and Annual). Set development and performance goals and monitor progress.
Assist in Recruitment and hiring of new managers and staff, ensure complete training.
Ensure hires/disciplinary/termination’s follow all HOBE guidelines.
Assist in maintaining department manuals and training materials for all production positions.
Develop and maintain department manuals and training materials for all production positions.
Assist and support production department personnel with job functions as needed.
Assist in creating budgetary requirements and tracking the financial aspects of department.
Create and maintain daily band cost spreadsheet.
Create and maintain inventory and maintenance log.
Ensure all procedures are cost effective.
Creates daily and weekly show schedule.
Assist in scheduling appropriate number of staff while maintaining labor costs within the assigned budgetary guidelines.
Maintain regular communications with Venue and Corporate Management.
Facilitate proper interdepartmental communication and organization
Assist in Managing stage, sound, and lighting crews.
Coordinate operational feedback with Talent Buyer.
Advance technical details for shows/events.
Assist with the maintenance of audio, lighting, backline, video and CD-ROM systems advising on repairs when needed.
Advance food and beverage/hospitality requirements.
Ensure information is distributed to Operations Managers in a timely basis.
Responsible for safe and consistent operation of all equipment.
Advise on design and purchase of site lighting systems (patio, restaurant, etc.)
Attends production and operations meeting as outlined by Talent Buyer.
Maintain “past show” files.
Maintain accurate vendor records, following Purchase Ordering Systems.
Responsible for documenting and delivering disciplinary actions to production crew.
Our Benefits:
Competitive compensation and bonus plans
Professional career development
Additional benefits
Aug 16, 2019
Full time
Education
Bachelor's Degree
High School Diploma or GED
Skills
Interviewing
Computer Literacy
Organizational Skills
Cash Handling
Windows
Benefits
Flexible Schedule
Job Summary: Unity in Diversity Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments. Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on! The Role: The Production Manager is responsible for ensuring the success of show and event productions by managing the technical and personnel aspects of the Production department through detailed preparation. What You Need: Required:
State or County Licensee or Certification Requirement/ Responsible Alcohol Awareness Training Certification or Equivalent
Flexible Schedule (days/nights, late hours, weekends, and holidays)
Minimum 3 years prior management experience in an entertainment venue.
3 years minimum Tour and Stage Production experience.
Experience in stage lighting, pro audio systems and basic video systems.
Ability to handle multiple projects simultaneously.
Ability to make clear concise decisions; sometimes with limited information.
Computer literate in Windows applications.
Must possess superior interpersonal communication and organizational skills.
High School Diploma
Tolerance of all cultures, music and art forms
Preferred:
Some College or College Degree in related field
Point of Sales knowledge
Behavioral Based Interviewing Skills
Interest in Night Life
Cash handling experience
Experience recognizing valid ID's
Experience in a live music environment
Physical Demands/Working Environment:
Working environment is fast-paced and often loud and stressful
Position requires extended periods of prolonged standing, lifting, bending, reaching, and working on your feet
Must be able to lift or move up to 75 lbs. using proper lifting techniques
Tolerance of loud noise level in working environment
Able to wear a radio earpiece during the scheduled shift
What You’ll Do:
Ensure positive and creative environment for management team
Assist in Conducting staff evaluations (training, 90 day and Annual). Set development and performance goals and monitor progress.
Assist in Recruitment and hiring of new managers and staff, ensure complete training.
Ensure hires/disciplinary/termination’s follow all HOBE guidelines.
Assist in maintaining department manuals and training materials for all production positions.
Develop and maintain department manuals and training materials for all production positions.
Assist and support production department personnel with job functions as needed.
Assist in creating budgetary requirements and tracking the financial aspects of department.
Create and maintain daily band cost spreadsheet.
Create and maintain inventory and maintenance log.
Ensure all procedures are cost effective.
Creates daily and weekly show schedule.
Assist in scheduling appropriate number of staff while maintaining labor costs within the assigned budgetary guidelines.
Maintain regular communications with Venue and Corporate Management.
Facilitate proper interdepartmental communication and organization
Assist in Managing stage, sound, and lighting crews.
Coordinate operational feedback with Talent Buyer.
Advance technical details for shows/events.
Assist with the maintenance of audio, lighting, backline, video and CD-ROM systems advising on repairs when needed.
Advance food and beverage/hospitality requirements.
Ensure information is distributed to Operations Managers in a timely basis.
Responsible for safe and consistent operation of all equipment.
Advise on design and purchase of site lighting systems (patio, restaurant, etc.)
Attends production and operations meeting as outlined by Talent Buyer.
Maintain “past show” files.
Maintain accurate vendor records, following Purchase Ordering Systems.
Responsible for documenting and delivering disciplinary actions to production crew.
Our Benefits:
Competitive compensation and bonus plans
Professional career development
Additional benefits
Description
Under limited supervision, performs skilled work in the coordination and operation of the Library Commission's audio production studios in the Talking Book and Braille Services (TBBS) area. In addition to audio production, activities include adjustment, preventative maintenance, and repair on studio equipment, other than computer hardware and software. Location: Nebraska Library Commission, The Atrium 1200 N Street, Suite 120, Lincoln, NE 68508 Schedule: Monday through Friday, 8-5
Examples of Work
Production of audio materials for visually and physically disabled readers in accordance with National Library Service standards, to the greatest extent feasible. This includes: • Training and coaching narrators on the preparation, formatting and delivery of materials in compliance with established standards and procedures. • Recording and monitoring narrators, as well as training and supervising producers. • Scheduling narrators and producers; assigning work accordingly. • Production oversight of Quality Assurance magazines, as applicable. • Working with TBBS Director to respond to recommendations and requirements of LC/NLS Quality Assurance specialists. • Examining and preparing magazines for efficient reading, and observing NLS standards for describing captions, charts, and graphs. Managing recording studios and maintenance of non-computer recording equipment: • Apart from computers and associated hardware and software, preparing and maintaining recording studios for the production of audio materials. • Maintaining necessary records and files. • Preparing monthly reports and requisitioning audio production materials and supplies as needed. Providing audio production services upon request to other units of the Nebraska Library Commission, other units of government, and nonprofit organizations serving individuals with disabilities. • Coaching narrators and assisting with the formatting and delivery of material. • Preparing monthly billings for services rendered to other agencies and organizations. Performance of miscellaneous tasks as assigned.
Qualifications / Requirements
Qualifying candidates must possess: • A post-secondary degree in office management, secretarial/office support, customer service, or administration, or related area; OR • One year of experience in office management, secretarial/office support, customer service, or administration, including use of computer software such as word processing, spreadsheets, and database management; OR • One year of coursework/training or experience involving research, presentation, or publication in an area related to the programs or functions of the employing agency. A bachelor's degree in broadcasting, audio production, English or speech plus two years of experience in audio digital recording is highly preferred.
Knowledge, Skills and Abilities
The successful candidate must have the ability to (1) operate recording equipment and software, (2) interact well with Commission staff and volunteers, (3) read and understand audio production standards, and (4) communicate effectively, both orally and in writing. The ability to coordinate and prioritize work is an important skill for this position.
Aug 14, 2019
Full time
Description
Under limited supervision, performs skilled work in the coordination and operation of the Library Commission's audio production studios in the Talking Book and Braille Services (TBBS) area. In addition to audio production, activities include adjustment, preventative maintenance, and repair on studio equipment, other than computer hardware and software. Location: Nebraska Library Commission, The Atrium 1200 N Street, Suite 120, Lincoln, NE 68508 Schedule: Monday through Friday, 8-5
Examples of Work
Production of audio materials for visually and physically disabled readers in accordance with National Library Service standards, to the greatest extent feasible. This includes: • Training and coaching narrators on the preparation, formatting and delivery of materials in compliance with established standards and procedures. • Recording and monitoring narrators, as well as training and supervising producers. • Scheduling narrators and producers; assigning work accordingly. • Production oversight of Quality Assurance magazines, as applicable. • Working with TBBS Director to respond to recommendations and requirements of LC/NLS Quality Assurance specialists. • Examining and preparing magazines for efficient reading, and observing NLS standards for describing captions, charts, and graphs. Managing recording studios and maintenance of non-computer recording equipment: • Apart from computers and associated hardware and software, preparing and maintaining recording studios for the production of audio materials. • Maintaining necessary records and files. • Preparing monthly reports and requisitioning audio production materials and supplies as needed. Providing audio production services upon request to other units of the Nebraska Library Commission, other units of government, and nonprofit organizations serving individuals with disabilities. • Coaching narrators and assisting with the formatting and delivery of material. • Preparing monthly billings for services rendered to other agencies and organizations. Performance of miscellaneous tasks as assigned.
Qualifications / Requirements
Qualifying candidates must possess: • A post-secondary degree in office management, secretarial/office support, customer service, or administration, or related area; OR • One year of experience in office management, secretarial/office support, customer service, or administration, including use of computer software such as word processing, spreadsheets, and database management; OR • One year of coursework/training or experience involving research, presentation, or publication in an area related to the programs or functions of the employing agency. A bachelor's degree in broadcasting, audio production, English or speech plus two years of experience in audio digital recording is highly preferred.
Knowledge, Skills and Abilities
The successful candidate must have the ability to (1) operate recording equipment and software, (2) interact well with Commission staff and volunteers, (3) read and understand audio production standards, and (4) communicate effectively, both orally and in writing. The ability to coordinate and prioritize work is an important skill for this position.
Job Summary:
Unity in Diversity
Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.
Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!
The Role:
The Operations Manager is responsible for supporting daily Music Hall operations with a knowledgeable, friendly, and helpful attitude to all guests and team members. Assist in all areas of Music Hall Front of House Operations to help ensure a high-quality guest experience.
What You Need:
Required:
Working knowledge of: high volume nightclub operations, responsible alcohol service and guest relations
Skills in guest relations/staff relations- Assessing and anticipating special needs of guests
Responsible Alcohol Awareness Training Certification or Equivalent
Prioritization of duties and effective communication skills
Ability to handle multiple tasks/issues at one time effectively, with an upbeat attitude
Read guests in order to anticipate their needs
Turn potentially negative situations into positive ones
Must have some knowledge of food and beverage operations encompassing high volume catering, alcohol service, and restaurant and high-end dining
Communicate well with team members and managers and foster an atmosphere of unity and camaraderie
High School Diploma required
Preferred:
Experience in a live music environment
College diploma in related field
Special requirements (Philadelphia Guard Card or equivalent certificate)
Physical Demands/Working Environment:
Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 40 lbs. using proper lifting techniques
What You’ll Do:
Assist in responding to and investigating elevated guest inquiries and or concerns regarding all shows, meet and greet packages, and amenities including Foundry access as well as our VIP program
Manages security and guest services components as it relates to staff and the venue
Work through and correct guest concerns and complaints regarding security related situations
Assists with discipline/termination procedures follow all Live Nation Clubs and Theaters guidelines
Ensures that all events, rentals, special events are executed properly, to the both guest and clients satisfaction
Facilitates proper communication and organization in the venue, as well as to and from Home Office
Works with vendors to ensure show related costs are accounted for
Responsible for settling shows according to Live Nation policy
Analyzes information related to each show (such as ticket counts) to make decisions as it pertains to staffing levels, venue set up, and other operations related items
Assists in investigating venue incidents and collects necessary information for risk management
Investigates guest issues in order to assist in the venue’s response via direct contact or social media
Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue
Responsible for training including new hire preparation and best practices
Maintains positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue
Promotes positive employee relations including effective delegation of duties and fostering high staff morale
Ensures that all events are executed properly, to the client’s satisfaction
Ensures that all opening/running/closing duties are completed according to Live Nation policy
Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members
Ensure responsible alcohol service per Responsible Alcohol Service training & Live Nation alcohol policies
Ensure proper line of sight maintenance by all staff at all points of guest contact as well as maintaining the security of Back of House areas
Ensures that all policies & procedures with regard to the above are followed according to policy
Our Benefits:
Competitive compensation and bonus plans
Professional career development
Additional benefits
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Aug 14, 2019
Full time
Job Summary:
Unity in Diversity
Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.
Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!
The Role:
The Operations Manager is responsible for supporting daily Music Hall operations with a knowledgeable, friendly, and helpful attitude to all guests and team members. Assist in all areas of Music Hall Front of House Operations to help ensure a high-quality guest experience.
What You Need:
Required:
Working knowledge of: high volume nightclub operations, responsible alcohol service and guest relations
Skills in guest relations/staff relations- Assessing and anticipating special needs of guests
Responsible Alcohol Awareness Training Certification or Equivalent
Prioritization of duties and effective communication skills
Ability to handle multiple tasks/issues at one time effectively, with an upbeat attitude
Read guests in order to anticipate their needs
Turn potentially negative situations into positive ones
Must have some knowledge of food and beverage operations encompassing high volume catering, alcohol service, and restaurant and high-end dining
Communicate well with team members and managers and foster an atmosphere of unity and camaraderie
High School Diploma required
Preferred:
Experience in a live music environment
College diploma in related field
Special requirements (Philadelphia Guard Card or equivalent certificate)
Physical Demands/Working Environment:
Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 40 lbs. using proper lifting techniques
What You’ll Do:
Assist in responding to and investigating elevated guest inquiries and or concerns regarding all shows, meet and greet packages, and amenities including Foundry access as well as our VIP program
Manages security and guest services components as it relates to staff and the venue
Work through and correct guest concerns and complaints regarding security related situations
Assists with discipline/termination procedures follow all Live Nation Clubs and Theaters guidelines
Ensures that all events, rentals, special events are executed properly, to the both guest and clients satisfaction
Facilitates proper communication and organization in the venue, as well as to and from Home Office
Works with vendors to ensure show related costs are accounted for
Responsible for settling shows according to Live Nation policy
Analyzes information related to each show (such as ticket counts) to make decisions as it pertains to staffing levels, venue set up, and other operations related items
Assists in investigating venue incidents and collects necessary information for risk management
Investigates guest issues in order to assist in the venue’s response via direct contact or social media
Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue
Responsible for training including new hire preparation and best practices
Maintains positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue
Promotes positive employee relations including effective delegation of duties and fostering high staff morale
Ensures that all events are executed properly, to the client’s satisfaction
Ensures that all opening/running/closing duties are completed according to Live Nation policy
Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members
Ensure responsible alcohol service per Responsible Alcohol Service training & Live Nation alcohol policies
Ensure proper line of sight maintenance by all staff at all points of guest contact as well as maintaining the security of Back of House areas
Ensures that all policies & procedures with regard to the above are followed according to policy
Our Benefits:
Competitive compensation and bonus plans
Professional career development
Additional benefits
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Cumulus-Minneapolis (92KQRS-93X-LOVE105) 2000 SE Elm ST
Job Title: Business Manager Mpls, MN 55414
SUMMARY
Cumulus Media is searching for an experienced Business Manager in our Minneapolis, MN market. Applicant must have strong organizational skills and the ability to work in a fast-paced team environment. A/R, A/P, Payroll, Human Resources, Financial Statement, and Administrative Management experience required. Strong accounting skills and budget preparation/analysis needed.
Responsible for managing all financial and human resource related functions of the market by performing the following duties personally or through subordinates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include, but not limited to, the following:
Responsible for the preparation of information needed for the monthly financial close and submission of information to the Corporate office by stated deadlines
Responsible for completing all monthly reports as requested by the corporate office as well as providing additional information to the corporate office as requested
Responsible for assisting in the preparation of the annual budget
Responsible for the day-to-day vendor relationship management, obtaining approvals for all vendor invoices, general ledger coding, and processing functions related to Accounts Payable
Responsible for submitting all expense accruals
Responsible for the management, training, and supervision of the Traffic Department staff, Receptionist, and any other general back office staff
Responsible for ensuring adherence to the various components of the Company’s internal accounting controls and policies, including but not limited to; revenue recognition, cash control, credit and collections, and employee compensation
Responsible for daily cash deposit management and reporting, using the Company’s centralized lockbox banking system and web-based reporting tool.
Processing credit card payments
Responsible for the protection against property losses and potential liabilities
Providing information to comply with Sales & Use Tax reporting per corporate instruction
Monitor and administer trade accounting functions.
Preparation of all commissions related to billing and collections for both the national rep firm and the local sales staff
Maintenance of files related to leases and contracts for the market
Oversee the weekly and monthly billing functions along with the end-of-month Accounts Receivable close. Also responsible for Accounts Receivable maintenance and credit & collections analysis
Responsible for preparation and submission of payroll for processing
Responsible for administration and control of employee records
Assisting market employees with the administration of the Company’s employee benefit plans, including but not limited to 401(k), medical insurance, and dental insurance
Responds to employee complaints and keeps documentation on all issues that are potentially litigious. Communicates issues and concerns to the corporate HR/Legal department
Maintenance of the EEO program, FCC related reports and hiring procedures. Oversee or act as EEO Administrator for the market
Responsible for posting of all HR related required notices at station location and working with market to insure that station websites are updated with required notices
Assist department heads in new employee orientation. Reviews all new hire packages for completeness and appropriate signatures
Assist Market Manager and other department heads with station and/or personnel issues
All other duties as deemed necessary by corporate or local market management
OTHER SKILLS AND ABILITIES
Strong computer skills and working knowledge of Microsoft Office
Ability to multi-task, handle pressure and deadlines
Excellent verbal and written communication skills
Proficient in all aspects of accounting
Knowledge of standard office equipment
Good at problem solving and prioritizing
Great team player
Available for occasional evening or weekend hours
What We Offer:
Competitive compensation commensurate with experience and earnings history
Medical, Dental & Vision Insurance package with HSA & company match
401K with company match to plan for the long term
Extensive training
Vacation & Holidays to enjoy the fruits of your labor
Aug 06, 2019
Full time
Cumulus-Minneapolis (92KQRS-93X-LOVE105) 2000 SE Elm ST
Job Title: Business Manager Mpls, MN 55414
SUMMARY
Cumulus Media is searching for an experienced Business Manager in our Minneapolis, MN market. Applicant must have strong organizational skills and the ability to work in a fast-paced team environment. A/R, A/P, Payroll, Human Resources, Financial Statement, and Administrative Management experience required. Strong accounting skills and budget preparation/analysis needed.
Responsible for managing all financial and human resource related functions of the market by performing the following duties personally or through subordinates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include, but not limited to, the following:
Responsible for the preparation of information needed for the monthly financial close and submission of information to the Corporate office by stated deadlines
Responsible for completing all monthly reports as requested by the corporate office as well as providing additional information to the corporate office as requested
Responsible for assisting in the preparation of the annual budget
Responsible for the day-to-day vendor relationship management, obtaining approvals for all vendor invoices, general ledger coding, and processing functions related to Accounts Payable
Responsible for submitting all expense accruals
Responsible for the management, training, and supervision of the Traffic Department staff, Receptionist, and any other general back office staff
Responsible for ensuring adherence to the various components of the Company’s internal accounting controls and policies, including but not limited to; revenue recognition, cash control, credit and collections, and employee compensation
Responsible for daily cash deposit management and reporting, using the Company’s centralized lockbox banking system and web-based reporting tool.
Processing credit card payments
Responsible for the protection against property losses and potential liabilities
Providing information to comply with Sales & Use Tax reporting per corporate instruction
Monitor and administer trade accounting functions.
Preparation of all commissions related to billing and collections for both the national rep firm and the local sales staff
Maintenance of files related to leases and contracts for the market
Oversee the weekly and monthly billing functions along with the end-of-month Accounts Receivable close. Also responsible for Accounts Receivable maintenance and credit & collections analysis
Responsible for preparation and submission of payroll for processing
Responsible for administration and control of employee records
Assisting market employees with the administration of the Company’s employee benefit plans, including but not limited to 401(k), medical insurance, and dental insurance
Responds to employee complaints and keeps documentation on all issues that are potentially litigious. Communicates issues and concerns to the corporate HR/Legal department
Maintenance of the EEO program, FCC related reports and hiring procedures. Oversee or act as EEO Administrator for the market
Responsible for posting of all HR related required notices at station location and working with market to insure that station websites are updated with required notices
Assist department heads in new employee orientation. Reviews all new hire packages for completeness and appropriate signatures
Assist Market Manager and other department heads with station and/or personnel issues
All other duties as deemed necessary by corporate or local market management
OTHER SKILLS AND ABILITIES
Strong computer skills and working knowledge of Microsoft Office
Ability to multi-task, handle pressure and deadlines
Excellent verbal and written communication skills
Proficient in all aspects of accounting
Knowledge of standard office equipment
Good at problem solving and prioritizing
Great team player
Available for occasional evening or weekend hours
What We Offer:
Competitive compensation commensurate with experience and earnings history
Medical, Dental & Vision Insurance package with HSA & company match
401K with company match to plan for the long term
Extensive training
Vacation & Holidays to enjoy the fruits of your labor
Position Overview
The Director, Event Technology II (DET II) is responsible for leading a successful sales and operations team to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET II promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will report to an Area Director, Venues or an RVP, Venues.
Key Job Responsibilities
Account Management
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
Service high profile/visibility events and act as a point of escalation when needed.
Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.
Creates and participate in business review presentations.
Partners with Venue Sales Leadership on sales strategies
Financial Management and Reporting
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.
Strategically ensure event profitability is maintained based on proper staffing per event
Achieves PSAV’s financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs.
Train and directs operations and sales managers to complete standard and ad hoc reports.
Complete and analyze reports to effectively manage the business.
Enforce the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients.
Review location P & L and develops action plans to address deficiencies/grow the business
Confirm venue partners process all payments to PSAV in a timely basis.
Operations Management
Responsible for the strategic, long-term direction of large and small high tech, high volume events at the property
Direct operations team to manage daily floor operations including scheduling and equipment setups, operation, and strikes are completed, and in accordance to brand standards.
Confirm operations team is using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
See the Big Pictureby efficiently sharing labor and equipment within the local market.
Guarantees a PSAV management presence at all venue meetings, such as daily stand ups or sales meetings.
See the Big Pictureby analyzing schedules and available labor and equipment resources and makes recommendations for labor and equipment sharing within local markets.
Sales Management
Hold Sales Manager and/or Sr. Sales Manager accountable to maintaining a healthy pipeline at all times to achieve established revenue targets.
Confirm all known opportunities are in CRM and completed accurately and updated at all times.
See the Big Pictureby leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely.
Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Customer Service
Deliver World-Class Serviceby cultivating and maintaining relationships with customers, venue personnel and various PSAV supporting functions and departments.
Lead the team to exceed the expectations and needs of internal and external customers.
Meet with guests on site or assigns this to a team member, and verify equipment is setup accurately and working properly to customer needs, and verify the team is monitoring each event and checking in on customers throughout the day.
Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image.
People Development
Value Peopleby promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
Directs and Manages performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
Navigate the union labor market and associated management dynamics, where applicable.
Directs and Manages the human resources activities including selection, performance management, and learning.
Directs and provides focused and continued coaching to develop the skills of team members.
Verifies that employees are trained on PSAV standards for service and equipment, and properly trained on company computer systems.
Recommends team members for training opportunities, as needed
Jul 22, 2019
Full time
Position Overview
The Director, Event Technology II (DET II) is responsible for leading a successful sales and operations team to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET II promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will report to an Area Director, Venues or an RVP, Venues.
Key Job Responsibilities
Account Management
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
Service high profile/visibility events and act as a point of escalation when needed.
Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.
Creates and participate in business review presentations.
Partners with Venue Sales Leadership on sales strategies
Financial Management and Reporting
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.
Strategically ensure event profitability is maintained based on proper staffing per event
Achieves PSAV’s financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs.
Train and directs operations and sales managers to complete standard and ad hoc reports.
Complete and analyze reports to effectively manage the business.
Enforce the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients.
Review location P & L and develops action plans to address deficiencies/grow the business
Confirm venue partners process all payments to PSAV in a timely basis.
Operations Management
Responsible for the strategic, long-term direction of large and small high tech, high volume events at the property
Direct operations team to manage daily floor operations including scheduling and equipment setups, operation, and strikes are completed, and in accordance to brand standards.
Confirm operations team is using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
See the Big Pictureby efficiently sharing labor and equipment within the local market.
Guarantees a PSAV management presence at all venue meetings, such as daily stand ups or sales meetings.
See the Big Pictureby analyzing schedules and available labor and equipment resources and makes recommendations for labor and equipment sharing within local markets.
Sales Management
Hold Sales Manager and/or Sr. Sales Manager accountable to maintaining a healthy pipeline at all times to achieve established revenue targets.
Confirm all known opportunities are in CRM and completed accurately and updated at all times.
See the Big Pictureby leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely.
Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Customer Service
Deliver World-Class Serviceby cultivating and maintaining relationships with customers, venue personnel and various PSAV supporting functions and departments.
Lead the team to exceed the expectations and needs of internal and external customers.
Meet with guests on site or assigns this to a team member, and verify equipment is setup accurately and working properly to customer needs, and verify the team is monitoring each event and checking in on customers throughout the day.
Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image.
People Development
Value Peopleby promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
Directs and Manages performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
Navigate the union labor market and associated management dynamics, where applicable.
Directs and Manages the human resources activities including selection, performance management, and learning.
Directs and provides focused and continued coaching to develop the skills of team members.
Verifies that employees are trained on PSAV standards for service and equipment, and properly trained on company computer systems.
Recommends team members for training opportunities, as needed
